Shipping Policy

Digital Products and Services

Since ZeroGravity primarily offers digital products and services, most of our offerings are delivered instantly upon purchase:

• Subscriptions and account upgrades are activated immediately upon successful payment
• Virtual items, points, and credits are added to your account instantly
• Access to premium features is granted immediately after purchase
• No physical shipping is required for digital products

Delivery Confirmation

For all digital purchases, you will receive:

• An email confirmation sent to your registered email address immediately after purchase
• Instant access to your purchased items through your account dashboard
• A receipt available for download from your account settings

Physical Products (If Applicable)

In the event that we offer physical products in the future, the following shipping terms will apply:

• Shipping times will be clearly stated at the time of purchase
• Standard shipping typically takes 5-10 business days
• Express shipping options may be available for an additional fee
• Shipping costs will be calculated and displayed before checkout

We will provide tracking information via email once your order has been shipped.

International Availability

Our digital services are available worldwide. However, certain features or content may be restricted based on your geographic location due to local laws and regulations.

If you experience any issues accessing our services from your location, please contact our support team for assistance.

Delivery Issues

If you do not receive access to your purchased digital products or services:

• Check your spam/junk folder for the confirmation email
• Verify that the email address associated with your account is correct
• Log into your account to check if the items are available in your dashboard
• Contact our support team with your order number or purchase receipt

We aim to resolve delivery issues within 24-48 hours of notification.

Policy Updates

We reserve the right to modify this shipping policy at any time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after any changes constitutes your acceptance of the new policy.