ZeroGravity

Cancellation and Refunds

Last updated on December 12, 2025

We understand that circumstances may change, and you may need to cancel your subscription or request a refund. This policy outlines our cancellation and refund procedures to ensure transparency and fairness.

Cancellation Policy

You may cancel your subscription at any time. Cancellations can be made through your account settings or by contacting our support team.

  • Cancellations take effect at the end of your current billing period.
  • You will continue to have access to all features until the end of your paid period.
  • No partial refunds are provided for the unused portion of your subscription period.
  • Once cancelled, your subscription will not automatically renew.

To cancel your subscription, please visit your account settings or contact us at amanraj3567@gmail.com.

Refund Policy

We offer refunds under the following circumstances:

  • Refund requests must be submitted within 14 days of the initial purchase date.
  • Refunds are only available for first-time subscriptions, not for renewals.
  • Refunds will be processed to the original payment method within 5-10 business days.
  • Once a refund is processed, your account access will be immediately revoked.

To request a refund, please contact our support team with your account details and reason for the refund request. We will review your request and respond within 2-3 business days.

Non-Refundable Items

The following items are not eligible for refunds:

  • Subscriptions that have been active for more than 14 days
  • Renewed or upgraded subscriptions
  • Purchases made during promotional periods or special offers
  • Virtual items, points, or credits purchased within the platform
  • Accounts that have been suspended or terminated due to violation of our terms of service

Processing Time

Refund processing times may vary depending on your payment method:

  • Credit/Debit Cards: 5-10 business days after approval
  • PayPal: 3-5 business days after approval
  • Bank Transfers: 7-14 business days after approval

Please note that the time it takes for the refund to appear in your account may vary depending on your financial institution.

Policy Changes

We reserve the right to modify this cancellation and refund policy at any time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after any changes constitutes your acceptance of the new policy.